Sunday, May 23, 2010

chat not loading on ORKUT



Reasons:-

1. Slow Internet connection.
2. Glitch in orkut server due to heavy traffic from a particular area.
3. Chat settings not enabled ( or disabled in ORKUT).
4. Incompatibility of Browsers ( Outdated Browsers ).
5. Email address not validated. ( if you changed your email and haven't verified if, You WILL NOT be able to use chat feature)
6. Browsers cookies/java disabled.


Solutions:-

Follow these steps:

1. Check your internet speed and make sure that it's fast enough for the chat feature to load ( Chat feature shows error in slow net connection).

2. Enable Chat for Orkut:
http://www.google.com/support/talk/bin/answer.py?hl=en&answer=48894

3. Verify your email:
http://www.google.com/support/orkut/bin/answer.py?hlrm=br&answer=17435

4. Clear browsers cache and cookies( use (CTRL+SHIFT+DEL and select all the options and then click on DELETE/CLEAR):
http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

5. Also use the latest version of browser ( i recommend for Firefox ):
http://www.google.com/support/orkut/bin/answer.py?answer=69553&topic=10290

6. Check weather JAVA is enabled on your Browser:
http://www.google.com/support/orkut/bin/answer.py?answer=69555

7. Check weather Cookies are enabled or not:
http://www.google.com/support/websearch/bin/answer.py?answer=35851

8. Take a look for techinical error help:
http://www.google.com/support/orkut/bin/answer.py?hl=en&answer=16688

9. IF none of the above helps, we accept that there problem is common and apologise for inconvenience.

9. 1 you can use Google talk to use chat feature ( some times signing in to gtalk also enables Orkut chat in browser which was showing error):
http://www.google.com/talk/

9.2 Use gtalk lab edition if you want Invisibility ( gtalk doesn't support Invisibility):
http://www.google.com/talk/labsedition/index.html


Fill this form to help us getting your feedback and improving chat feature:
https://spreadsheets.google.com/viewform?formkey=cnNyVV81RVVKZzZSVzBuQWhHVGV0TVE6MA




FOR MORE INFO ON ORKUT CHAT, TAKE A LOOK:
http://www.google.com/support/orkut/bin/answer.py?hl=en&answer=162166

hope this helps you...;)

happy Orkutting..

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